Rick Holliday led a breakout session called "Confessions of a Problem Solver". Here are some of the notes from that session:
An unsolvable problem is one that no amount of money, time or resources can solve.
A leader must determine if the situation is a tension to manage or a problem to solve.
When volunteers under perform, it is usually due to a lack of training.
If people understand your vision, they're more likely to understand your decision.
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