My Pleasure

"My pleasure". If you've ever been to a Chick-Fil-A restaurant, you've heard those words. In response to an order for a chicken sandwich or a soft drink refill request you'll hear, "My pleasure". That type of quality customer service is as much a part of Chick-Fil-A's corporate culture as the cows and "Eat mor chikin".

And when I think about it, I can't remember if I've ever had an experience with a rude Chick-Fil-A employee. Certainly some experiences to CFA restaurants are better than others but not because the staff member is rude or discourteous.

In the fast food industry, that's quite an accomplishment.